Privacy Policy

Effective Date: 1st September 2023

At LOGISTANCY LTD, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services.

The company undertakes to comply with the requirements of the applicable data protection laws, in particular the UK`s Data Protection Act (“DPA”), the General Data Protection Regulation (“GDPR”), and only as described in this privacy policy.

By accessing our website, you agree to the terms outlined in this Privacy Policy. To ensure you are well informed of the personal data as collected, please read through this Privacy Policy.

1.  Information Collection and Use

1.1 Personal Information: We may collect personal information, including your name, contact details, job title, company name, credit card or other payment details, and other information collected in your profile such as the event(s) you participated in, the areas of focus you indicated, etc. when you voluntarily provide it to us through our website or during our interactions.

1.2 Usage Data: We may automatically collect certain information when you visit our website, including your IP address, browser type, device information, and usage patterns. This data helps us enhance our website and tailor our services to better meet your needs.

In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties and, where applicable, to so-called third countries outside the UK. Where we transfer data outside the UK, we have highlighted this accordingly below and ensure a system of adequate protection mechanism and so-called “processing agreement” is signed with them.

All personal data that we obtain from you via the website will be processed for the purposes described in more detail below. This is done within the framework of the DPA and GDPR or with your consent. In particular, only when data processing is permitted and if:

• You have given your consent,
• The data is necessary for the fulfilment of a contract / pre-contractual measures,
• The data is necessary for the fulfilment of a legal obligation or
• The data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden.

LOGISTANCY LTD processes and stores your personal data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

2. Purpose of Collection and Guideline for Use of Personal Data

2.1 We use the information we collect for one or more of the following purposes including, but not limited to:

1. Providing and improving our services.
2. Responding to your inquiries and communicating with you.
3. Sending relevant updates, newsletters, and marketing materials with your consent.
4. Analysing website usage to enhance user experience and optimize our content.
5. Complying with legal and regulatory requirements.
6. The company also intends to use your personal data for the purposes of feedback collection, surveys, membership administration, request processing (such as registration, billing, payment, donation collection, enquiry handling, etc.) and other communication and marketing purposes via postal mail, email, telephone, SMS, WhatsApp, online, etc.

3. Data Sharing and Disclosure

3.1 We may share your personal information with third-party service providers who assist us in delivering our services or maintaining our website. These service providers are obligated to keep your information secure and confidential.

3.2 We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except when required by law or to protect our rights, safety, or property.

4. Data Security

4.1 We take appropriate security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices

5.1 You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us using the information provided below.

6. Advertising and Marketing

Insofar as you have also given us your separate consent to process your data for marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.

You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or contractual relationship with us.

Direct Marketing generally takes the form of e-mail but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing sent or made by us or on our behalf will include a means by which you may unsubscribe or opt out.

7. Your data subject rights

These rights are standardised in the DPA and GDPR. These include:

• the right to information,
• the right to rectification,
• the right to erasure,
• the right to restriction of data processing,
• the right to data portability,
• the right to object to data processing,
• the right to revoke any consent you have given, and
• the right to lodge a complaint with the competent supervisory authority.

Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights as a data subject.

We encourage you to contact us if you have any information requests, requests for information or objections about data processing or concerns. However, you also have the right to file a complaint with your local supervisory authority. However, we would appreciate it if you would contact us with your concern before turning to a supervisory authority.

8. Security

State-of-the-art internet technologies are used to ensure the security of your data. During the online enquiry process, your details are secured with SSL encryption. For secure storage of your data, the systems are protected by firewalls that prevent unauthorised access from outside. In addition, technical and organisational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction, or access by unauthorised persons.

9. Updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.

10. Withdraw your consent

You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all of the Purposes by submitting your request to us in writing to our email address. Should you withdraw your consent to the collection, use or disclosure of your Personal Data, it may impact our ability to proceed with your transactions, agreements, or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.

11. Data Intermediary

Where we process your Personal Data as a data intermediary on behalf of a third party, we will process your Personal Data in accordance with the instructions of the third party and shall use it only for the purposes agreed between you and the third party. All such Personal Data will be protected and retained in accordance with this privacy policy and the terms of the DPA and GDPR. We will take steps to inform the third party of any requests, complaints, or questions that you may have regarding such Personal Data. 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing their respective privacy policies.

13. Personal information and children

Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.

14. Online presences in social media

We maintain online presences within social networks and websites to facilitate interaction with customers, interested individuals, and active users. This enables us to communicate our services effectively. When accessing these networks and websites, the terms and conditions and data processing guidelines of their respective operators apply. Unless stated otherwise in our privacy policy, we process the data of users if they communicate with us within the social networks and websites, e.g., write posts on our online presences or send us messages.

15. Changes and Updates to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated. This Privacy Policy was last updated on Friday, 1 September 2023. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

LOGISTANCY LTD

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

London, United Kingdom

Email: [email protected].

Phone: +44 203 866 1168

ICO Registration Certificate – ZB584478

Registration reference: ZB584478
Date registered: 19 August 2023
Registration expires: 18 August 2024

Data Protection
Registration Certificate

Issued by: Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF