FAQs - logistancy

FAQ’s

Frequently Asked Questions (FAQs)

What types of training programs do you offer?

At Logistancy, we offer a range of supply chain management training programs tailored to meet the needs of various audiences. Our offerings include engaging Online Instructor-Led sessions with industry experts, On-Site training options for a hands-on approach at your organization, and online Self-Paced courses for flexible learning

Who can benefit from your training programs?

Our training programs are designed to benefit a diverse audience, including Small and Medium-sized Enterprises (SMEs), startups, entrepreneurs, and educational institutions within the MENA region. Whether you are looking to enhance your supply chain skills, improve operational efficiency, or develop future supply chain leaders, we have the right solutions for you.

How do I enroll in a course?

Enrolling in our courses is simple. Visit our website and explore the training programs that best suit your needs. Click on the “Enroll Now” button, and you’ll be guided through the registration process. If you have any questions or need assistance, feel free to reach out to our customer support team.

What qualifications do your instructors have?

Our instructors are seasoned professionals with extensive experience in the supply chain management field. They bring real-world expertise and insights to the training sessions, ensuring that participants gain valuable knowledge and practical skills relevant to the industry.

Can I get a refund if I need to cancel my enrollment?

Yes, we have a Cancellation and Refund Policies in place to accommodate changes in your plans. The eligibility for refunds may vary depending on the type of course and the timing of the cancellation. Please refer to our Cancellation and Refund Policies for more details.

Are your courses accredited?

While our courses provide valuable knowledge and practical skills, they may not always be accredited. However, they are designed to equip participants with the necessary expertise to excel in their supply chain roles and make a positive impact in their organizations.

Is there a support system for participants during the course?

Absolutely! We value your learning experience, and our team is dedicated to providing support throughout your training journey. If you have any questions, encounter technical issues, or need guidance, our customer support team and instructors are here to assist you promptly.

Do you offer corporate training packages?

Yes, we provide custom corporate training packages tailored to meet the specific needs of your organization. Our On-Site training option is an excellent choice for companies looking to upskill their teams collectively. Contact us to discuss your requirements, and we will design a program to address your unique challenges.

How do I contact your support team?

You can contact our customer support team by emailing us at [email protected]

What sets your training programs apart from others in the market?

At Logistancy, our training programs stand out due to their practical approach and interactive learning experiences. We focus on real-world scenarios, case studies, and simulations that allow participants to apply their knowledge and gain valuable insights. Our industry-experienced instructors and personalized guidance ensure participants develop the necessary skills to excel in their roles.

Can I receive a certificate upon completing a course?

Yes, upon successful completion of a course, you will receive a certificate of completion. This certificate serves as evidence of your participation and achievement in the program, validating your expertise in supply chain management.

Are your courses available in languages other than English?

Yes, our course materials are provided in English, and our teaching is conducted in both English and Arabic.

Can I transfer my enrollment to another person if I am unable to attend?

Unfortunately, enrollment transfers to another person are not permitted. Once you have enrolled in a course, the enrollment is non-transferable.

Do you offer group discounts for corporate training?

Yes, we offer attractive group discounts for corporate training packages, allowing organizations to upskill their teams cost-effectively. The more participants you enroll, the greater the discount. Contact us to discuss your corporate training needs and explore the available options.

Are there any prerequisites for enrolling in specific courses?

Some of our courses may have prerequisites or recommended prior knowledge. You can find detailed information about each course’s requirements on the respective course pages on our website. If you are unsure about your eligibility, please contact our team for guidance.

Can I request a customized training program for my organization?

Absolutely! We offer customized training programs tailored to your organization’s specific needs and challenges. Our team will work closely with you to design a program that addresses your unique requirements. Contact us to discuss your organization’s objectives, and we’ll create a custom solution for you.

Do you offer post-training support or mentoring?

Yes, we provide post-training support and mentoring to participants who may have additional questions or need further guidance after completing a course. Our commitment to your success extends beyond the training period.

How do I stay informed about upcoming courses and updates?

To stay informed about our latest courses, promotions, and industry insights, subscribe to our newsletter on our website. Additionally, follow us on our social media channels to get real-time updates.

Are your courses suitable for beginners with no prior supply chain experience?

Yes, we offer courses suitable for participants with varying levels of experience, including beginners. Our training programs cover a wide range of topics, from fundamental concepts to advanced strategies, catering to participants with different levels of expertise.

How do I know which course is best suited for my needs?

We understand that choosing the right course can be overwhelming. Our team is here to help! You can reach out to our customer support team or schedule a consultation with one of our training specialists. We’ll assess your goals and requirements to recommend the most suitable course for you.

Can I enroll in multiple courses simultaneously?

Yes, you can enroll in multiple courses simultaneously, subject to meeting the prerequisites and time availability. We recommend balancing your course workload to ensure you can fully benefit from each training program.

Are you open to collaboration with educational institutions and organizations?

Yes, we welcome collaboration opportunities with educational institutions and organizations to offer customized training programs or support their supply chain management initiatives. Contact us to explore partnership opportunities.

Can I provide feedback on the course content and instructors?

Absolutely! We welcome feedback from our participants to continuously improve our training programs. Your input is valuable to us, and we strive to incorporate your suggestions to enhance our courses and ensure your learning needs are met effectively.

Are there any opportunities for one-on-one coaching or mentoring?

Yes, we offer personalized coaching and mentoring sessions with our instructors for participants seeking additional guidance and support. These sessions can be arranged separately and provide an opportunity for individualized learning and feedback.

Are there any opportunities for career counseling or guidance?

Yes, we offer career counseling and guidance services to help participants make informed career decisions and align their learning with their career aspirations. Our team of experts can provide insights and advice tailored to your specific career goals.

Can I access past course recordings if I miss a live session?

Yes, for online instructor-led courses, participants will have access to recorded sessions in case they miss a live class. This allows you to catch up on any missed content and stay on track with the course. However, please note that this option is available only before the end of the course period or the examination date. Once the course duration or examination date has passed, access to course recordings may no longer be available.

What happens if a course is canceled or rescheduled by the company?

In the rare event of a course cancellation or rescheduling by Logistancy, participants will be notified promptly, and alternative options, including refunds or course transfers, will be provided. We strive to minimize any inconvenience caused by such changes.

Do you offer installment payment options for course fees?

We do not offer installment payment options for course fees. Full payment is required at the time of enrollment to secure your spot in the course.